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Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ) for MeetGeek

Dan Huru avatar
Written by Dan Huru
Updated over a week ago

📚 Getting started with MeetGeek:

▶️ MeetGeek quick overview:

📹 Youtube channel:

📬 Contact us at [email protected] or use the chat messenger in the MeetGeek app.


✔️ How does it work?

MeetGeek integrates seamlessly with your calendar. It will automatically join your Zoom, Google Meet, or MS Teams meetings, regardless if you are the host or not. Notes and summaries are generated automatically for you and delivered to your inbox quickly after the call.

To get started, please check this guide here.

✔️ What makes MeetGeek better than others?

MeetGeek is a powerful meeting assistant that enables you to streamline and make your meetings more effective. To name a few:

  • With MeetGeek everything is automatic. You don’t have to click any button or create any highlights. Notes and summaries are generated automatically for you and delivered to your inbox quickly after the call.

  • MeetGeek is designed to seamlessly share meetings with colleagues and customers. For example, if you’ve been cc-ed in a calendar invite, but have not participated, you have automatic access to the meeting minutes. You can also define teams and automatically share meetings, without requiring people to be added to the invite list. See details here

  • MeetGeek’s features are tailored for online meetings. You can improve your meeting structure and results by creating or reusing pre-defined meeting templates with agendas, highlights, custom words, and KPIs (Key performance indicators). Together, these features make the entire experience more personalized and relevant for you or your business. More details here.

  • Meeting insights. Now you can finally understand where your meetings suffer and take immediate action. Use individual and aggregated meeting insights to uncover blind spots and key areas of improvement.

  • Clipping meeting content. It’s very easy to select a portion of the call and create shareable video snippets. You can capture key moments of your meetings and share them with your team.

  • Automated workflows. Streamline your meeting content and push meeting summaries and highlights to 1000+ applications. More details here.

✔️ What happens to my calls and who can view them?

Nobody except you can access the data and you have full control over permissions. Your meetings are securely stored in a private cloud environment. We enforce end-to-end encryption both for data at rest and in transit, using state-of-the-art encryption protocols. MeetGeek is GDPR compliant. See and for more details.

✔️ How accurate are the transcript and notes?

If you can make sense of it, MeetGeek will too. We provide state-of-the-art speech-to-text technology enabling high-quality video notes and transcripts. Using proprietary NLP algorithms, we provide several magical out-of-the-box highlights. You can also add your own and customize it according to your business or personal needs. More details here

✔️ What conferencing tools do you support?

Right now we support all three major platforms including Zoom, Google Meet, and Microsoft Teams. If you don’t use any of these, you can still upload audio or video files and obtain similar results. MeetGeek works with any account (free or paid) associated with these platforms. At the moment, for MS Teams you need a business account.

✔️ Which tools can you send the output to?

We currently support native integrations with Google Drive, Slack, Trello, and access over 2,000+ integrations through Zapier. We are constantly adding more integrations and encourage you to vote/comment on your favorite one here.

Check out more details on how to set up integrations here

✔️ Why do you request my calendar info?

Calendar data is mainly used for:

  • Enabling the bot to automatically join your scheduled meetings

  • Automatic sharing with teammates or customers (depending on your settings)

  • Meeting insights (e.g. the participation ratio in a meeting).

You can always turn MeetGeek off from any of your meetings. Check more details here.

✔️ How many languages do you support?

We mainly support English, Spanish, and Portuguese and offer a wide spectrum of languages in Beta mode. Check out the full list of supported languages here

✔️ How can I control which meetings to join?

You have multiple ways of controlling MeetGeek. You can turn it on/off for multiple meetings or for specific meetings only. You can even stop and resume during the meeting, in case you want to go off the record. Check details here

✔️ What happens after the hours in the plan are depleted?

If you deplete your monthly hours allocated for your account we will issue an invoice to you at the cost of $0.6 per extra hour of recording. Hours are reallocated each month, at the contractual date, which is dependent on the date when you activated your account.

✔️ What does a meeting output look like in MeetGeek?

Please check out the below section of articles.

✔️ How do participants know they are being recorded?

MeetGeek displays compliant recording consent notifications, enabling you to record the meeting transparently and keep participants informed. Initially, only meeting participants own access to the meeting recording. They can decide to share further parts of the conversation with others. Check out more details on recording compliance here.

✔️ How do I change my email?

If you need to change your email please email us at [email protected] or use the messenger chat.

✔️ How long does the data remain on the system?

We have a default retention of 6 months for the video/audio data on the Business. You have unlimited access to transcripts & notes. Please check our pricing page for more details. You can also exclude meeting videos from being archived by the retention mechanism. Feel free to reach out to our support in case you have different needs.

✔️ How does the team meeting sharing work?

Sharing in MeetGeek is very powerful. Please check out this guide

✔️ How to use workflows?

Please check out this guide

✔️ How to use meeting templates?

Please check out this guide

✔️ How to navigate meeting insights?

Please check out individual and aggregated insights

✔️ Can I contact you after purchase?

The most effective way to contact us is via messenger. You can also write to us at [email protected] for support issues or [email protected] for general inquiries.

✔️ What highlights are created?

Video highlights are a very powerful asset in MeetGeek. Check out this guide

✔️ How do I see my billing information?

Just go to Plans -> Manage Billing. You will be redirected to your billing portal where you access all of your billing information, including plan, payment details, and invoices.

✔️ How do I manage plans for my company?

Please check out this guide

✔️ Does MeetGeek learn over time?

We’re currently running several streams to enable MeetGeek to learn from your experience over time and deliver an even more personalized experience. However, although we use meeting metadata to improve our service, we do not process your transcript/video/audio data unless you express your willingness to do so. We are running an in-house improvement program with several companies to further enhance the experience and AI capabilities, and to deliver updates periodically. Please contact us if you would like to be part of the program.

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