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Frequently Asked Questions (FAQ)

Answers to the most common MeetGeek questions — how it works, what you can capture, integrations, security, languages, plans, data retention, and more.

Written by Dan Huru

📚 MeetGeek Support resources: support.meetgeek.ai

▶️ MeetGeek Quick Overview: youtu.be/YYjVb9aKBWc

💻 Virtual Office Hours & events: lu.ma/meetgeek-events

🧾 Public roadmap & feature requests: meetgeek.featurebase.app

📹 YouTube channel: youtube.com/@meetgeek

📬 Contact us at [email protected] or use the chat messenger in the MeetGeek app.


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How does it work?

MeetGeek connects to your calendar and automatically sends a Notetaker to your Zoom, Google Meet, or Microsoft Teams calls — whether you're the host or a participant. It doesn't only record: it transcribes in real time, takes notes, and captures action items live during the call. As soon as the meeting ends, your notes, summary, and highlights are generated automatically and delivered to your inbox.

Prefer not to use a bot? You can capture in person with the mobile app, in your browser with the Chrome extension, or by uploading an existing audio or video file — see What can I capture, and how? below. To get started, see the Getting Started guide.

What can I capture with MeetGeek, and how?

MeetGeek captures conversations four ways, and every one produces the same structured output — transcript, summary, highlights, and action items:

  • Notetaker (bot) — joins your scheduled Zoom, Google Meet, and Microsoft Teams calls from your calendar and assists live during the meeting.

  • Mobile app — records in-person conversations, phone calls, and interviews. No bot needed.

  • Browser extension — captures browser-based meetings directly from Chrome. Bot-free and invisible to other participants.

  • Desktop app — records anything on your desktop, including internal calls and training sessions, with no bot joining.

However a conversation is captured, it lands in the same place and is fully searchable.

What makes MeetGeek better than others?

MeetGeek is a meeting automation platform that helps you and your team save time by automating meeting-related tasks and running more effective, engaging meetings.

  • Everything is automatic. No buttons to start recording or create highlights — notes and summaries are generated and delivered to your inbox shortly after the call.

  • AI Chat across every meeting. Ask questions in plain language and get instant answers without reading transcripts — then act and automate right from chat (see Can I search and ask questions across my meetings?).

  • Meeting Skills. Scheduled AI scans your conversations and delivers summaries, scores, reports, and action items to the tools you already use — automatically.

  • Automated workflows. MeetGeek integrates with tools like Slack, HubSpot, ClickUp, Notion, and Jira, and connects to 20,000+ more apps via Zapier, Make, or n8n to automate sharing meeting content.

  • Seamless sharing. If you're cc'd on a calendar invite but didn't attend, you still get automatic access to the meeting minutes. You can also define teams and share meetings automatically without adding people to the invite. See How Meeting Sharing Works.

  • Tailored to your meeting types. Create or reuse meeting templates with agendas, highlights, custom words, and KPIs to make the experience more relevant. See Meeting Templates Quickstart Guide.

  • Meeting insights. AI analyzes meeting dynamics — participant engagement, sentiment, and productivity trends — to help you improve over time.

  • Clipping meeting content. Select a portion of the call to create shareable video snippets of key moments.

Can I search and ask questions across my meetings?

Yes. MeetGeek AI Chat lets you ask questions in plain language across every meeting you've ever recorded and get instant answers — no transcript reading required. It works on three levels: ask for answers and summaries; act by drafting follow-ups or pulling out decisions; and automate by triggering multi-step workflows straight from chat. You can also use it inside Slack with the AI Chat Assistant.

What are Meeting Skills and Voice Agents?

Meeting Skills are scheduled AI that scan your conversations — one meeting or many — and deliver structured outputs like summaries, scores, rankings, reports, action items, and alerts to the tools you already use (CRM, ATS, Slack, email, Notion, ClickUp, HubSpot, and more). They can be triggered by a meeting ending, a keyword, a pattern across calls, or a daily, weekly, or monthly schedule.

Voice Agents are autonomous AI callers that handle inbound and outbound calls on their own — talking, qualifying, scheduling, and following up — so your team can focus on higher-value work. Common examples include sales, recruiting, and support agents.

What happens to my calls and who can view them?

You stay in full control of your data and permissions — nobody can access a meeting unless you share it. Recordings are stored in a private cloud environment with encryption in transit and at rest, using state-of-the-art protocols. MeetGeek is SOC 2 Type II, GDPR, and CCPA compliant, offers a HIPAA BAA, and lets you choose EU or US data residency. For full details, see our Security Portal, plus the security and privacy pages.

How accurate are the transcript and notes?

If you can make sense of it, MeetGeek will too. We use state-of-the-art speech-to-text for high-quality transcripts, plus proprietary NLP for several out-of-the-box highlights. You can add your own and customize them to your business or personal needs. See Highlights & Summaries.

What conferencing tools do you support?

MeetGeek supports all three major platforms — Zoom, Google Meet, and Microsoft Teams — and works with any account, free or paid. Not on one of these? You can still capture with the mobile app, the Chrome extension, the desktop app, or by uploading an audio or video file, for the same results.

Which tools can you integrate with?

MeetGeek offers many native integrations — including Slack, HubSpot, Notion, ClickUp, Jira, and major CRMs — plus 20,000+ apps through Zapier, n8n, and Make. Developers can build on our public REST + Webhook API, and you can connect MeetGeek to Claude and ChatGPT through our MCP Server. We're always adding more — vote or comment on your favorite on our public roadmap. For setup guides, see the Integrations & Automations collection.

Why do you request my calendar info?

Calendar data is used mainly for:

  • Letting the Notetaker automatically join your scheduled meetings.

  • Automatic sharing with teammates or customers (depending on your settings).

  • Meeting insights (e.g. participation ratio).

You can always turn MeetGeek off for any meeting. See How to Invite MeetGeek to a Meeting.

How many languages do you support?

MeetGeek supports 100+ languages with high accuracy and automatic language detection, including English, French, Spanish, Portuguese, German, and Arabic. See the full list in Language Settings.

How can I control which meetings to join?

You have several ways to control MeetGeek — turn it on or off for many meetings or specific ones, and even stop and resume mid-meeting if you want to go off the record. See How to Invite MeetGeek to a Meeting.

What happens after the hours in the plan are depleted?

Your meeting hours reset every month on your account's contractual date (the date you activated it). On Pro accounts, you can enable pay-as-you-go (PAYG) so recording continues beyond your included hours, billed at a small per-hour overage rate. If PAYG isn't enabled, you're not charged any overage. For current rates, see our pricing page.

What does a meeting output look like in MeetGeek?

See the articles in the General collection, or watch the demo meeting to see MeetGeek in action.

How do participants know they are being recorded?

MeetGeek displays compliant recording-consent notifications so you can record transparently and keep participants informed. Initially, only meeting participants can access the recording; they can choose to share parts of it with others. See Recording Consents.

How do I change my email?

Follow the step-by-step guide Changing Your MeetGeek Email. If you run into any issues, contact [email protected] or use the chat messenger.

How long does the data remain on the system?

MeetGeek applies an automated data-retention policy, and how long transcripts and audio/video are stored depends on your subscription plan. For current retention periods by plan, see our pricing page. Your data is managed securely and in line with privacy standards, and you can request deletion at any time. For custom retention timeframes, reach out to our team.

How does team meeting sharing work?

MeetGeek offers highly flexible sharing. See How Meeting Sharing Works.

How do I manage plans for my company?

You get the most from the MeetGeek meeting assistant when it's used across your whole company. You can mix and match free and paid subscriptions based on how many calls each person handles and whether some colleagues only need access to meeting content without recording. For managing multiple licenses, see Manage Plans & Subscriptions.

Does MeetGeek learn over time?

We're continuously improving MeetGeek to learn from your usage and deliver a more personalized experience. While we use meeting metadata to improve the service, we don't process your transcript, video, or audio data unless you explicitly opt in. We run a program with several companies to refine the experience and AI capabilities further — if you'd like to take part, reach out.

Is there a maximum length for a single meeting?

Yes. Each plan has a maximum recording length per meeting, separate from your monthly hours allocation. For current per-meeting limits by plan, see our pricing page.

Can I contact you after purchase?

The fastest way to reach us is the chat messenger. You can also email [email protected] for support, or [email protected] for general inquiries.


Need Help?

If you have any questions or need assistance, reach out at [email protected] or use the chat messenger in the MeetGeek app.


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