Highlights & summaries

How to use use highlights and summaries in MeetGeek

Dan Huru avatar
Written by Dan Huru
Updated over a week ago

Highlights and summaries are some of the most important features of MeetGeek. They provide quick and accurate information about the topics discussed in the meeting, without requiring you to listen to the recording or read through the entire transcript.

In this article, we will review:


What is a summary?

A meeting summary is an overview of your conversation compiled from the top highlights of your call. MeetGeek automatically creates summaries for your meetings without any action required from you.

You can view a summary as a collection of the most important moments of a call, sorted chronologically. In general, a reasonable meeting summary is about 15% of the meeting length. For example, out of a 30-min meeting, you could expect up to a 5-min summary.

To view a summary of a meeting with MeetGeek, click on the "Play Summary" button on the meeting page. This will play the highlights of the call one after the other, skipping over unimportant parts.

What is a highlight?

In MeetGeek, a highlight is a snippet of conversation that contains "noteworthy" information. This information can be detected automatically by MeetGeek or created manually by a user. A highlight includes a tag, a short video or audio snippet, and a related transcript.

Additionally, highlights are rephrased and included in your meeting summary email.

Each highlight can be shared, edited, or deleted.

- How to share highlights

You can share the highlights both individually and in bulk.

To share one particular highlight with someone, hover over that highlight in the transcription. You will then see two options: 1) create a link with the highlight or 2) immediately share it to your Slack channel, for example.

  1. If you click on the link icon (aka, create a shareable link), it will automatically be copied to your clipboard. When opened in a browser, the link will display as a separate page with the exact text you highlighted and a video or audio snippet of that part.

  2. Alternatively, you can send the highlighted content directly to the tool you use for your work, such as your CRM, task management tool, chat app, or any other relevant tool. Just make sure to integrate that tool with MeetGeek first.

To share multiple highlights, select them individually or use filters in the "Highlights" section. Then, click on the "Share highlights" button to send them to the tool of your choice.

- How to edit and delete highlights

When you hover over a highlight in the transcription section, you will see the option to delete it.

This action removes the tag from the transcript (without deleting the corresponding portion of the conversation) and deletes the highlight from the "Highlight" section on the right.

Note: Deleting the highlight from the meeting page will not affect the meeting minutes email.

You can edit the highlighted text as well. To correct the transcript, click on the part of the text that requires editing. Any changes made will be saved automatically.

Defining highlights

Creating highlights is one of MeetGeek's main superpowers. Since not every meeting is the same, we offer multiple ways of defining highlights. To create or edit the highlights, you need to proceed to the "Meeting Templates" page.

By default, every meeting is recorded using a General meeting template that includes the following highlights:

Users on a free plan can edit the General meeting template and add or remove highlights as needed.

Pro and Business MeetGeek users can access a library of templates or create their own templates with custom highlights.

MeetGeek offers different options for creating custom highlights.

Let's review all the options for defining highlights:

- AI-based highlights

These are the default highlights included in the General meeting template applied to any meeting, and they are available with every subscription plan and in all supported languages. However, you can edit and add your own at any time.

TIP: You can fine-tune the accuracy of the AI-based highlight identification by providing a short description of the highlight.

TIP #2: By adding emojis to the name of your highlights, you can make them more visual on your past meeting page analysis. To add emoji to the highlight, use the keyword shortcuts. Press the Win and period . keys together, or, on a Mac, use the combination Ctrl + Cmd + space.

MeetGeek analyzes your conversation and tags it with four out-of-the-box AI-based highlights.

Highlight tag

Meaning

Example

Decision

Commitments that a person has previously made.

"The team agreed to accept the offer they received regarding the short tweets and LinkedIn posts".

Concern

Expressing fear, concern, worry, or uncertainty.

"Anca is unsure if the email has been sent or if it is still scheduled to be sent later".

Fact

Clear and concise statements, often contain numbers.

"Alex mentioned that they are offering a 30% discount to non-profit organizations".

Task

Discussing tasks, charges, and deadlines.

"Anastasia will review the structure and suggest improvements".

- Keyword-based highlights

You can also define specific keyword combinations to trigger automatic highlight creation whenever a participant mentions them in the conversation.

Some examples of keyword-based highlights can include phrases related to:

  • your competitors

  • specific abbreviations in your company

  • feature names

But it can be literally anything.

To define a custom highlight, navigate to the "Meeting Templates" tab. You will find a list of AI-based highlights that we discussed earlier here. To create a new highlight, click on the corresponding "Add highlight" button.

Let's imagine that you are creating an email marketing platform and want to collect feedback from users whenever they mention your competitors. Your keyword-based highlight might look something like this:

where:

  • Name: a suggestive label of the highlight tag (visible on the meeting page)

  • Description (Optional): a note to describe the use of the highlight (visible to you only and used by AI to fine-tune the results in case of AI-based highlights)

  • Keywords: specific words that will trigger the creation of a highlight once they are mentioned (available only for Keyword-based highlights)

  • Include in Next Steps: toggle this option on/off to choose whether or not to feature these highlights in the Next Steps section of your meeting summary email. (available only for AI-based highlights)

  • Push highlight (Optional): create a workflow that will automatically push every highlight containing a competitor name to your CRM, Slack channel, or other workspace.

TIP: If you run multiple meetings of various types, such as team meetings, customer reviews, and status update sessions, you may want to create meeting-related highlights. In that case, we advise creating separate meeting templates and applying related highlights.

> Related Article: Meeting templates

- Question-based highlights

In addition to using keywords, you can also paste entire questions. This is particularly useful during interviews when the recruiter wants to highlight how a candidate responds to specific questions.

The process for creating a highlight is the same as described above. Here's an example:

- Create highlights manually

After the meeting has ended, you can manually create highlights from your conversation.

To do this, navigate to the transcription section of your meeting page. Select a portion of the transcript and click the "Highlight" button.

Give a name to the newly created highlight, and it will immediately appear in both the "Transcript" and "Highlights" sections.

You can share this meeting highlight with others or reuse it whenever you need it later.

Defining KPIs

Providing insights on the quality of your meeting is another superpower of MeetGeek. This is achieved by computing relevant key performance indicators. An overall description of the computed KPI values for your meeting will be shown in your AI Summary under the AI Insights section.

There are two types of KPIs:

  • default KPIs, enabled for all meetings

  • custom AI-based KPIs

TIP: You can create your own custom KPIs from the Meeting Templates page.
> Related Article: Meeting templates


You’re set to go! Explore our Support Center for further guides, frequently asked questions, and tips. Or use the in-app live chat to reach out to our support team.

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