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Manage Plans & Subscriptions

Manage subscriptions for your company

Dan Huru avatar
Written by Dan Huru
Updated over a week ago

Creating a subscription package

When managing subscriptions for team members of your company, follow the below steps:

  1. In your MeetGeek account, go to the ‘Plans’ page.

  2. Choose the necessary amount of subscriptions and click ‘Buy’ next to the plan you need.

  3. You will be redirected to the billing Portal, where you can proceed with the checkout.

  4. After the payment confirmation, go to your User Management page in your MeetGeek account. Invite team members using their email and assign subscriptions you previously purchased to their accounts.

Note: You can enable the Pay-as-you-go option to your MeetGeek accounts. This means if team members exceed the recording hour limit available on their plan, the recording & transcription won’t stop. You will be charged $0.5 for every additional hour and invoiced at the end of the billing cycle.

5. After you assign licenses to the invited users, their Plan page will change and look similar to the screenshot below. They won't be able to change subscriptions, and you will act as an administrator.

6. Invoices

We send a consolidated invoice to your email for each payment, and you can always access and download invoice history from the billing portal.

​Upgrading your Subscription Package

If your team's needs evolve and you need to upgrade your subscription, the process is straightforward:

  1. Navigate to the 'Plans' section:

    Access the 'Subscription' section. This can be found in the left bar.

  2. Click on Manage plan:

    Within the 'Manage Plan' section, you'll be presented with various plan options. Choose your current plan 'Manage/Upgrade' button.

  3. Select the Desired Plan:

    You will be redirected to a page displaying your current plan details before upgrading, and subsequently, you will be presented with various plan options.

  4. Review and Confirm:

    You will then be redirected to a page displaying the details of the chosen plan. Take a moment to review the features, pricing, and any other relevant information. If everything looks satisfactory, proceed by clicking on the 'Confirm' button.

Usage & Limits

Each plan comes with a monthly hours quota. Enterprise plans come with a theoretically unlimited amount of hours but are capped at 200 hours monthly to prevent misuse. If you need more, reach out to our team and we're happy to extend the limit.

If you have at least one more minute available in your monthly quota, your next meeting is on us, even if by recording that meeting you'll end up exceeding the monthly quota.

Other limits

Slack Chat Assistant

20 messages/day

Slack Meeting History

Last 20 meetings

AI rephrasing of highlights

20 / day

Rerunning a transcription & summary

Duration counted from the monthly quota

Regenerating the summary without re-transcribing

1/2 of the duration counted from the monthly quota

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