How to update the email on your MeetGeek account by changing it in Google Workspace or Microsoft 365 — your past meetings, recordings, and settings stay intact.

You don't change your email inside MeetGeek. You change it in your calendar provider — Google Workspace or Microsoft 365 — and MeetGeek picks up the new address from your connected calendar. After the sync, you'll be asked to reconnect your calendar and go through a short onboarding flow. All of your past meetings, recordings, summaries, templates, and account history stay attached to the same user.

MeetGeek uses your Google or Microsoft calendar account as the source of truth for your identity. When the email on that calendar account changes, MeetGeek detects the new address on your next sync and updates your MeetGeek login email to match. There's no separate request to make to support and no email field to edit inside the app.

Three steps:

Update your email address through your workspace admin or your personal Google/Microsoft account settings. This is done outside of MeetGeek — your IT admin or workspace owner usually handles this.

After your email is updated at the provider, sign in to MeetGeek with your new email. You'll be prompted to reconnect your calendar because the previous authorization was tied to your old email.

MeetGeek walks you through a short onboarding flow to confirm your meeting preferences (auto-join settings, default template, recording disclaimer). Your previous settings carry over as defaults — accept them as-is or adjust.

Short answer: no. Your recordings, transcripts, summaries, and highlights are tied to your MeetGeek user account, not to your email address. When the email is updated, the user record stays exactly the same — only the login identifier is replaced. Nothing in your meeting history is deleted, hidden, or moved.

MeetGeek identifies your account by an internal user ID, not by your email. Your email is the label you use to log in, but the recordings, settings, and meeting data are linked to the user ID underneath. Changing the label doesn't change the data it points to.

Everything that lives on your MeetGeek account:

The only things that need a manual touch are the calendar reconnection and the onboarding confirmation — both happen the first time you log in with the new email.

Calendar connections (Google or Microsoft) and CRM integrations (HubSpot, Salesforce, Pipedrive, Close, Attio, Zoho) are authorized against your original email, so they need to be reconnected once after the change. Messaging integrations (Slack, WhatsApp) are the same.

When you sign in with your new email, MeetGeek prompts you to reconnect your calendar as part of onboarding. For CRM and messaging integrations:

Your past meeting data and any workflow configurations stay in place — only the connection token is refreshed.

The automatic sync only works for Google and Microsoft calendar accounts. If you sign in to MeetGeek another way and need an email change, contact us at [email protected] and we'll handle it manually.

Yes — your team member changes their own email at their Google or Microsoft provider, and MeetGeek picks it up the same way. As the plan owner or admin, you don't need to do anything in MeetGeek for the change to take effect on their account. Their plan, team membership, and shared meetings stay intact.

If your team member can't change their email at their provider for some reason, contact us at [email protected] — the request needs to come from the plan owner or an admin.

If you created a new MeetGeek account under your new email, the recordings on your old account stay on the old account — they don't transfer automatically. To consolidate, contact support at [email protected] and we'll merge the two accounts so all recordings end up under one user.

Recommendation: Always change the email on your existing account through your calendar provider rather than creating a new MeetGeek account. It preserves everything in one place and avoids billing duplication.

If you have any questions or need assistance, reach out to us at [email protected] or use the chat messenger in the MeetGeek app.

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