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Troubleshooting Permissions for Azure
Troubleshooting Permissions for Azure

Troubleshooting User Consent Permissions for Azure

Dan Huru avatar
Written by Dan Huru
Updated over a week ago

In this guide, we'll detail how to enable MeetGeek if your organization has enforced specific restrictions on third-party app permissions.

Introduction

Oauth2 flow

MeetGeek uses Oauth2 to delegate the authentication process to Microsoft. You can find more details about how Microsoft implements Oauth2 at this link or in the image below.

Diagram of architecture

While the OAuth 2.0 process may appear similar to users, it's important to note that Single Sign-On (SSO) is not supported out-of-the-box at the moment.

Requested permissions

Logging into MeetGeek with Azure requires certain permissions to access basic user profile information.

When you connect the calendar, the below additional permission is requested. This will allow MeetGeek to automatically scan calendar meetings and request to join as a participant.

Note. Connecting the calendar is optional but makes it easier to automate the joining process for users.

Admin Troubleshooting

If you or users from your organization experience login issues with MeetGeek, such as the one below, we advise your IT admin to review the following settings in the Azure Portal.
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OAuth2 - Admin Consent - osTicket Forum

User Consent Permissions

Ensure that your Azure settings allow users to request consent for new applications, which must be approved by IT admins. Check the following Azure guide and review your options as seen below.

When a user requests a delegated permission your IT admin will receive a request in the Azure portal that can be approved by navigating to Identity > Applications > Enterprise Applications -> Admin consent request.

Screenshot of the admin consent requests in the portal.

Admin consent flow permissions

If users are unable to request consent, your IT might also check the admin consent workflow to enable users to request access to applications by navigating to Identity > Applications > Enterprise applications > Consent and permissions > Admin consent settings.

MeetGeek-wide admin consent

To grant tenant-wide admin consent to MeetGeek, ask your IT admin to:

2. Browse to Identity > Applications > Enterprise applications > All applications.

3. Search and select MeetGeek from the list.

Important. For the MeetGeek app to show up in the application list, at least one user from your organization needs to have previously requested admin consent. Please check the previous sections User consent permissions and Admin consent flow permissions

4. Select Permissions under Security.

Screenshot shows how to grant tenant-wide admin consent.

5. Review the permissions that the application requires. If you agree with the permissions the application requires, select Grant admin consent.

Support and Feedback

If you need support, please use the in-app chat feature available on the MeetGeek platform. Our team is ready to help you with any questions or issues you may find.

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